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500: Internal Server Error

The 500 (Internal Server Error) status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.

 

Code 500
Description Internal server error.
Generic Cause System encountered an unexpected problem and is being tracked.
Quick Fix Try again or or post the issue on our forum or contact api-support@equinix.com.

EQX-111-500

The system had encountered an unexpected problem and we are tracking it with error code.

 

Code

EQX-111-500

Description

The system had encountered an unexpected problem and we are tracking it with error code.

Generic Cause

System encountered an unexpected problem and is being tracked.

Quick Fix Try again, post the issue on our forum, or contact api-support@equinix.com.

 

 Error scenario example

ERROR   

CODE:       "EQX-111-500"
MESSAGE:    "The system had encountered an unexpected problem and we are tracking it with error code."

 

Try calling the API again.

 

Retry calling the API URL.

curl -X

POST "https://api.equinix.com/v1/orders/smarthands/other" 

-H "Content-type: application/json"

-H "Authorization: Bearer qwErtY8zyW1abcdefGHI"

-d '{
   "ibxLocation": {
    "ibx": "AM1",
    "cages": [
      {
        "cage": "AM1:0A:00BC11",
        "cabinets": [
          "AM1:0A:00BC11:0123"
        ],
        "accountNumber": "123321"
      }
    ]
  },
  "schedule": {
    "requestedCompletionDate": "2019-10-22T08:40:28.574Z",
    "scheduleType": "EXPEDITED"
  },
  "serviceDetails": {
    "scopeOfWork": "Prepare a desk and chair by the cage."
  },
  "contacts": [
    {
      "contactType": "ORDERING",
      "userName": "andrew1"
    },
    {
      "contactType": "TECHNICAL",
      "userName": "andrew1",
      "workPhone": "1111111",
      "workPhonePrefToCall": "NEVER"
    },
    {
      "contactType": "NOTIFICATION",
      "userName": "andrew1"
    }
  ]
}