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1
Ans
970
views
Account Locked
I'm having error code S1003, saying that my account has been locked. What happened and needs to be done?
1
Ans
685
views
Access denied error

Access denied only when trying to get Power Data through API


0
Ans
582
views
Get Power Data for Circuits
Can we get Power Data for multiple circuits of Cabinet using below API. - GET /Power/v1/current  
0
Ans
619
views
Code 4000 - INTERNAL_ERROR
For GET power/v1/current API - we are getting   "type": "ERROR", "statuscode": "4000", "msg": "INTERNAL_ERROR".    
0
Ans
756
views
Access denied - get Power Data
Access denied only when trying to get Power Data.  I am trying to get near real time or at least data that is more current than what SmartView reports give us. I can do all the other API calls (asset, subscriptions, auth, etc.) but not Power. Here is my call for GET power/v1/current  
0
Ans
610
views
GET /power/v1/current
For GET /power/v1/current, I put in levelType=cage so I can see my entire cage power usage (preferably every cabinet in the cage).Theres so many things in the description with no example. Can I get some help?
2
Ans
688
views
unable to hit the ALARM API
  We are unable to hit the ALARM smartview API as in the developer portal and receiving error 400 status code after multiple tries.
2
Ans
689
views
SpikeArrestViolation
Sometimes gets “SpikeArrestViolation
0
Ans
687
views
Help with Alarms API
Hi, I'd like to check a few things regarding the Alarms API.
  • How are we supposed to treat the Severity being return by the API?
    • With severity levels of Low, High, Warning, Urgent (and possibly more?), what are we supposed to interpret from these values?
    • What is the difference between the levels?
    • At which level(s) must immediate action be taken?
  • How can we map the different alarm types and classifications, to the Electrical/Mechanical Alarms guide provided?
    • We'd like to link up the different active alarms that we get from the API reply to the different categories in our application to indicate the severity of the different categories of assets in our datacenter

1
Ans
940
views
Access Token Persistence
How long will the access token last for IBX SmartView APIs before expiring?  

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