Billing Notifications

Billing Notifications are near real-time notifications triggered when the customer order is closed and billing is started by Equinix. These notifications will be triggered for all customers orders submitted through both offline and online channels.

Resellers will also receive billing notifications from EMG when billing starts for orders placed by customers.

Watch the video below to know how to receive Billing Notifications.

Sample Billing Notifications

{
  "Task": {
    "Id": "la83ef18-5e36-4a2d-9d80-490ee217d004",
    "Source": "3e095d30-40ff-11e9-8959-5be078353003",
    "Verb": "Update",
    "Resource": "CrossConnnect",
    "ContentType": "application/json",
    "CreationTimeUTC": "2021-06-16T19:57:21.326Z",
    "Version": "1.0",
    "Body": {
      "RequestorId": "",
      "ServicerId": "1-205346710865",
      "State": "Closed",
      "Description": "Order Number:1-205346710865 billing notification",
      "LineDetails": [
        {
          "Id": "1-3N5W5LYZ",
          "Ibx": "DC1",
          "Status": "Billed",
          "BilledLines": [
            "1-2N5W4JAS",
            "1-2N5W4K87",
            "1-2N5W3M21",
            "1-2N5235N2"
          ]
        }
      ]
    }
  },
  "Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the datacenter notification schema is as follows:

Name	Type	Applicable Value(s)	Description
Task	Object		The task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
ID	String (Guid)		The unique identifier of the message. Equinix will send a unique value for each message.
Source	String (Guid)		A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
Verb	String	Update	This indicates there is an update from Equinix.
Resource	String		Equinix Product Name for which the notification is being sent.
ContentType	String	application/json
CreateTimeUTC	String		Indicates the date and time at which the notification is sent by Equinix.
Version	String	1.0	The version of the notification schema.
Body	Object		An object containing the details of the notification. The attributes within the object will vary based on the resource and verb.
RequestorId	String		Customer reference number for the maintenance (if any)
ServicerId	String		Indicates the unique id supplied by Equinix for the submitted order.
State	String	Closed	Indicates the current state of Order. Supported Value - 'Closed'
Description	Object		Summary of the ticket from Billing System
LineDetails	Array		An array of object containing the details of the Billed Line Items and Datacenter information with the below attributes Id  : Unique Billing Line ID Ibx : Name of the DataCenter/IBX Status : Supprted value "Billed" BilledLines  :  Array of Billed Line Items as of type "String"
Signature	String		Base64 encoded signature signed with Equinix key