Error Handling

Equinix uses HTTP response status codes to indicate the success or failure of your API requests. If your request fails, an Equinix error code will be returned using the appropriate status code.

In general, there are three status code ranges you can expect:

2xx Success - confirms that your request worked as expected
       200: Success

4xx Client error - indicates an error due to the information provided (for example, a required parameter was omitted)
       400: Bad Request
       401: Unauthorized
       404: Resource not found
       415: Unsupported media type
       429: Too many request Error

5xx Server error - indicates an error from Equinix’s servers
       500: Internal Server Error
       503: Service unavailable

Equinix IBX SmartView error codes
       3001: Invalid Level Type
       4000: Internal Error

The possible Equinix error codes that can be returned, along with additional information about how to resolve them, have been compiled for each status code for your convenience.