Skip to main content

Effective 10 September 2024, API Documentation can be found on our Equinix Product Documentation site.
The content on this page will not be updated after 1 Oct 2024 and will be inaccessible after 31st Dec 2024.


4000: Internal Error

Error Code4000
DescriptionInternal error.
Generic CauseThe request is missing a key input parameter.
Quick FixTry again by reviewing the required parameters and post the issue on our forum or contact api-support@equinix.com..
ERROR SCENARIO EXAMPLE
{
"payLoad": {},
"status": {
"type": "ERROR",
"statuscode": "4000",
"msg": "INTERNAL_ERROR"
}
}
 

Retry calling the API URL.
The ibx is missing in the URL. Add the '&ibx=CH1' and try again.

curl -X 
GET "https://api.equinix.com/environment/v1/current/?accountNo=1&levelType=ibx&levelValue=CH1"
-H "content-type: application/json"
-H "authorization: Bearer asxQMSbBwcNzI2fCCNwSwTh3phV2