Skip to main content

Effective 10 September 2024, API Documentation can be found on our Equinix Product Documentation site.
The content on this page will not be updated after 1 Oct 2024 and will be inaccessible after 31st Dec 2024.


404: Resource Not Found

The 404 (Resource not found) status code indicates that the server cannot find the requested resource but may be available in the future.

Code404
DescriptionResource not found.
Generic CauseResource is invalid or unavailable.
Quick FixVerify end-point URL and resource info.

EQX-414-404: Notification not found

Resource not found.

CodeEQX-414-404
DescriptionResource not found.
A notification record is not found for notificationId [notificationId]
Generic CauseThe passed ID number of the notification may be incorrect or no longer exists.
Quick FixVerify end-point URL.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-414-404"
MESSAGE: "Resource not found."
 

Verify whether the passed ID number of the notification is correct, and modify accordingly.

Rename [notificationId] to 'GBL000007196964'.

curl -X
GET "https://api.equinix.com/v1/notifications/ibx/GBL000007196964s"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-434-4404

No Asset found for the Id:[assetId]

CodeEQX-434-4404
DescriptionNo Asset found for the Id:[assetId]
Generic CauseResource is invalid or unavailable.
Quick FixVerify end-point URL and resource info.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-434-4404"
MESSAGE: "No Asset found for the Id:[assetId]"
 

Verify end-point URL.

Correct the asset ID number from "4-19167665927" to "4-19167665972".

curl -X
GET "https://api.equinix.com/v1/assets/4-19167665927"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-716-5100

No Data Found

CodeEQX-716-5100
DescriptionNo Data Found
Generic CauseResource is invalid or unavailable.
Quick FixVerify end-point URL and resource info.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-716-5100"
MESSAGE: "No Data Found"
 

Verify end-point URL.

Correct the attachment ID number to only one ID number from "fbb1fb9d-580b-40e4-ba61-79fb603f5f8,eeba18df-92f1-49cf-89d9-709576dd0165" to "fbb1fb9d-580b-40e4-ba61-79fb603f5f8", and make sure the one attachment ID number is correct.

curl -X
GET "https://api.equinix.com/v1/attachments/fbb1fb9d-580b-40e4-ba61-79fb603f5f8,eeba18df-92f1-49cf-89d9-709576dd0165"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-816-404: Report not found

A report record is not found for reportId [reportId]

CodeEQX-816-404
DescriptionA report record is not found for reportId [reportId]
Generic CauseReport ID number passed may be incorrect or no longer exists.
Quick FixVerify end-point URL.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-816-404"
MESSAGE: "A report record is not found for reportId [ffb1cb2d-d123-1b42-beb1-1b234ce5678]"
 

Verify the report ID number passed is correct, and modify accordingly.

Rename [repotId] to '1234b12b-af12-123f-a12b-123fb1fb1234'.

curl -X
POST "https://api.equinix.com/v1/reportCenter/reports/ffb1cb2d-d123-1b42-beb1-1b234ce5678"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-816-404: Scheduled report not found

A scheduled report record is not found for scheduledId [scheduleId]

CodeEQX-816-404
DescriptionA scheduled report record is not found for scheduledId [scheduleId]
Generic CauseScheduled ID number passed may be incorrect or no longer exists.
Quick FixVerify end-point URL.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-816-404"
MESSAGE: "A scheduled report record is not found for scheduledId [1234b12b-af12-123f-a12b-123fb1fb1234]"
 

Verify the schedule ID number passed is correct, and modify accordingly.

Rename [scheduleId] to 'ffb1cb2d-d123-1b42-beb1-1b234ce5678'.

curl -X
POST "https://api.equinix.com/v1/reportCenter/reports/scheduler/1234b12b-af12-123f-a12b-123fb1fb1234"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-826-404: Invoice document not found

Invoice Document with id [documentId] is not found for invoice with id [invoiceId] of account with number [accountNumber]

CodeEQX-826-404
DescriptionInvoice Document with id [documentId] is not found for invoice with id [invoiceId] of account with number [accountNumber]
Generic CauseInvalid document ID number.
Quick FixVerify the document ID number passed in the URL.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-826-404"
MESSAGE: "Invoice Document with id [15263748] is not found for invoice with id [abc1fd2e-345f-67g4-hi89-01jk234l5m6n] of account with number [1234]"
 

Verify the document ID number passed in the URL, and modify the value accordingly.

The end-point URL is incorrect. Replace endpoint 15263748 with 152637489.

curl -X
GET "https://api.equinix.com/v1/finance/accounts/1234/abc1fd2e-345f-67g4-hi89-01jk234l5m6n?documentId=15263748"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"

EQX-826-404: Invoice not found

Invoice with id [invoiceId] is not found for account with number [accountNumber]

CodeEQX-826-404
DescriptionInvoice with id [invoiceId] is not found for account with number [accountNumber]
Generic CauseInvalid invoice ID number.
Quick FixVerify the invoice ID number passed in the URL.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-826-404"
MESSAGE: "Invoice with id [abc1fd2e-345f-67g4-hi89-01jk234l5m6n] is not found for account with number [1234]"
 

Verify the invoice ID number passed in the URL, and modify the value accordingly.

The end-point URL is incorrect. Correct the invoice ID.

curl -X
GET "https://api.equinix.com/v1/finance/accounts/1234/abc1fd2e-345f-67g4-hi89-01jk234l5m6n?documentId=152637489"
-H "Content-type: application/json"
-H "Authorization: Bearer qwErtY8zyW1abcdefGHIZZZZ"