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Effective 10 September 2024, API Documentation can be found on our Equinix Product Documentation site.
The content on this page will not be updated after 1 Oct 2024 and will be inaccessible after 31st Dec 2024.


415: Unsupported Media Type

The 415 (Unsupported media type) status code indicates that the request has a media type which the server or resource does not support. For example, the client uploads an image as image/svg+xml, but the server requires that images use a different format.

Code415
DescriptionUnsupported media type.
Generic CauseServer is refusing to service the request because the payload is in a format not supported by this method on the target resource.
Quick FixVerify requested payload.

EQX-716-5117

CodeEQX-716-5117
DescriptionThe uploaded file is found to be corrupted or dangerous
Generic CauseLack of antivirus (AV) check.
Quick FixUse proper antivirus scanning for uploaded file.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-716-5117"
MESSAGE: "The uploaded file is found to be corrupted or dangerous"
 

Verify uploaded file against malware content.

Perform antivirus scanning for file you want to upload.

curl -X
POST "https://api.equinix.com/v1/attachments/file?storageType=S3&scan=true"
-H "accept: application/json"
-H "Content-Type: multipart/form-data"
-F "uploadFile=@Appendix_Digital LOA.jpg;type=image/jpeg"

EQX-716-5118

CodeEQX-716-5118
DescriptionThe uploaded file has an incorrect extension. Check and re-upload the file, as its actual type does not match its file extension.
Generic CauseLack of proper file extension.
Quick FixCheck the supported file extension.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-716-5118"
MESSAGE: "The uploaded file has an incorrect extension. Please check and re-upload the file, as its actual type does not match its file extension"
 

Verify uploaded file extension.

Make sure the file you want tu upload has correct extension.

curl -X
POST "https://api.equinix.com/v1/attachments/file?storageType=S3&scan=true"
-H "accept: application/json"
-H "Content-Type: multipart/form-data"
-F "uploadFile=@Appendix_Digital LOA.jpg;type=image/jpeg"

EQX-716-5119

CodeEQX-716-5119
DescriptionThe uploaded file format is not allowed.
Generic CauseLack of proper file format.
Quick FixCheck the supported file format.
ERROR SCENARIO EXAMPLE
ERROR CODE: "EQX-716-5119"
MESSAGE: "The uploaded file format is not allowed"
 

Verify uploaded file format.

Make sure the file you want tu upload has correct format.

curl -X
POST "https://api.equinix.com/v1/attachments/file?storageType=S3&scan=true"
-H "accept: application/json"
-H "Content-Type: multipart/form-data"
-F "uploadFile=@Appendix_Digital LOA.jpg;type=image/jpeg"