FAQs

Frequently Asked Questions


To provide the clarity to the users of our developer platform and APIs with the contractual details, we are requesting all our platform users to read and accept the agreement before they can leverage the services offered. This is also done as part of the legal compliance.


Our customers use Equinix APIs to automate internal business workflows around ordering & ticketing, user administration, asset monitoring and to stream real-time power information. You can find the entire catalog of Equinix APIs at https://developer.equinix.com/catalog


Yes. If you want to leverage the best of ECX Fabric API capabilities, we recommend to use version 3. If you have any questions around the rich feature set, we would be happy to demo you the APIs. Please note that we are also recommending our customers to migrate from older versions (v1, v2) to v3 as we are working on a deprecation plan for Cloud Exchange Fabric v1 & v2 APIs by end of this year. 


Beta APIs simply means that we are providing a sneak peak of our upcoming APIs for your reference to understand and test drive our APIs. We DO NOT recommend to use the APIs in Production and does not provide any operational support or SLA around our Beta APIs. 

For example, Equinix Customer Portal APIs are currently in Beta Stage. Even though we are trying our best to provide the highly reliable and scalable APIs, Beta APIs can change in contract and are not recommended to use in production. You can use the Beta APIs in test environment and test your workflows.

If you have any questions on the capabilities of our Beta APIs, we are happy to help. Please send us a request using Contact Us form or send an email to api-support@equinix.com


The Authorization Token is a required field to test drive APIs only on Playground. Authorization key helps Equinix to authorize developer requests on Playground to keep it secure. 

Note that for accessing Equinix APIs in Production, Auth Token is required as a header attribute that can be retrieved via Equinix OAuth 2.0 Auth Token API. 


Yes. All Equinix API catalogs are Swagger 2.0 compliant.


No. Currently the APIs are free of charge for everyone.


No. Currently there are no limits, however, we track traffic associated with an individual API Key.


Yes. To use the APIs in Production environment with real data, you need to be an Equinix Customer. Please contact Equinix API Support at api-support@equinix.com to understand more.

However incase you are here to just try out our APIs, you can quickly register to the Playground to get your 30 day free access token 


Equinix provides OAuth2.0 APIs which leverages credential masking features. If you have any specific questions on the detail security aspects of an API or would like other features enabled on our platform, please send an email to api-support@equinix.com

Sample:


Equinix provides “Response based” caching for most of the APIs. Equinix also provides user token level granular caching mechanisms on-need basis based on the API Key & Secret.
Currently Equinix does not support ETAG feature to validate the old/new caching entity. If your business needs ETAG headers, please contact api-developer@equinix.com 


Equinix follows Swagger 2.0 documentation standard. Currently we do not have any plans to provide WADL services. If your business needs WADL specification, please contact api-support@equinix.com


Equinix provides API Playground to test drive Equinix APIs. Equinix API Playground helps developers to understand the API definitions and test the business workflows using Mock response objects. To register for playground, please go to https://developer.equinix.com/playground


Equinix API Catalogs is available to view and download (.pdf) via the Equinix Developer platform.  We are going to provide more catalog download formats like JSON/YAML in the upcoming releases. 

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About Equinix

Equinix connects the world's leading businesses to their customers, employees and partners inside the world's most connected data centers in 44 markets across five continents. In the United States, Equinix operates data centers in Atlanta, Boston, Chicago, Dallas, Denver, Los Angeles, Miami, New York, Philadelphia, Seattle, Silicon Valley and Washington D.C.

Developer Platform - Key Highlights

  • Explore, Subscribe & Connect to Equinix API Ecosystem​
  • Test Drive Equinix APIs using our Playground
  • Start your journey with Getting Started Guide

Recent News

  • Developer Forum is now Live
  • You can download the API catalog now in PDF or JSON or HTML or YAML
  • New Developer Experience Launched! Let us know your feedback.
  • ECX Fabric v3 API is recommended for integration.
  • Equinix Customer Portal APIs (Beta) is now available on Playground.
  • IBX SmartView Streaming API is now available on Developer Platform