API User | 2 Replies | 12 Views | Last Reply: Thursday, May 7, 2020 - 08:16

Hello,

A few questions for API access and usage.


-1st question regarding your infra:
Please can you give me the interval of query for your different levels (power/temperature/etc...).
I want to configure a prob who will call your API every x minutes according to your granularity.

-2nd question for the API queries restriction:
What is the maximum query per second on the API ?
Did you have a limitation with token creation (quantity / over time / other)?

-3rd Next features for the API:
Did you plan to have the possibility to stream data to an endpoint, I see specific endpoint like GCP/AWS/Azure but what if I want to have my own endpoint?
Did you have a roadmap?

Thanks for your answers.
Jerome Baudet.

API User | 0 Replies | 11 Views | Last Reply: Monday, May 4, 2020 - 23:09

Did you have or plan to have a playground (or a pre production env for your customer) ?

When I create a new app I have this message for the playground creation : "Sandbox (Available only for ECX V3 and ECP V1 APIs)"

 

Regards,

API User | 1 Replies | 762 Views | Last Reply: Thursday, June 20, 2019 - 16:48

Access denied only when trying to get Power Data through API

API User | 0 Replies | 679 Views | Last Reply: Friday, June 14, 2019 - 03:38

Can we get Power Data for multiple circuits of Cabinet using below API.

- GET /Power/v1/current

 

API User | 0 Replies | 860 Views | Last Reply: Friday, June 14, 2019 - 02:34

Access denied only when trying to get Power Data. 

I am trying to get near real time or at least data that is more current than what SmartView reports give us.

I can do all the other API calls (asset, subscriptions, auth, etc.) but not Power. Here is my call for GET power/v1/current

 

API User | 0 Replies | 711 Views | Last Reply: Friday, June 14, 2019 - 03:32

For GET power/v1/current API - we are getting   "type": "ERROR", "statuscode": "4000", "msg": "INTERNAL_ERROR".

 

 

API User | 0 Replies | 778 Views | Last Reply: Friday, June 14, 2019 - 02:31

For GET /power/v1/current, I put in levelType=cage so I can see my entire cage power usage (preferably every cabinet in the cage).Theres so many things in the description with no example. Can I get some help?

API User | 0 Replies | 778 Views | Last Reply: Friday, May 10, 2019 - 17:08

Hi,

I'd like to check a few things regarding the Alarms API.

  • How are we supposed to treat the Severity being return by the API?
    • With severity levels of Low, High, Warning, Urgent (and possibly more?), what are we supposed to interpret from these values?
    • What is the difference between the levels?
    • At which level(s) must immediate action be taken?
  • How can we map the different alarm types and classifications, to the Electrical/Mechanical Alarms guide provided?
    • We'd like to link up the different active alarms that we get from the API reply to the different categories in our application to indicate the severity of the different categories of assets in our datacenter
API User | 1 Replies | 408 Views | Last Reply: Tuesday, May 7, 2019 - 12:33

For /alarm/v1/smartview/alarms,
it shows that the default value for groupByIBX is false.
However, when groupByIBX is set to true,
I receive a code 1000 with a message 404 Not Found.

 

 
API User | 1 Replies | 555 Views | Last Reply: Tuesday, May 7, 2019 - 12:38

For /alarm/v1/smartview/alarms,
it shows that the default value for limit is 0.
However, it is not the case as it shows all.
When I manually set as 0, no record is shown.

 


 

API User | 1 Replies | 380 Views | Last Reply: Thursday, April 25, 2019 - 13:40

What is the Quota Limit for any API per day.

API User | 1 Replies | 1,128 Views | Last Reply: Friday, January 24, 2020 - 11:59

I'm having error code S1003, saying that my account has been locked. What happened and needs to be done?

API User | 1 Replies | 1,007 Views | Last Reply: Tuesday, May 7, 2019 - 12:45

How long will the access token last for IBX SmartView APIs before expiring?

API User | 2 Replies | 789 Views | Last Reply: Thursday, April 16, 2020 - 12:31

For same user and account, I am getting Error for different IBX with status code 3001 and message Permission Denied

API User | 2 Replies | 394 Views | Last Reply: Tuesday, May 7, 2019 - 12:25

GET /asset/v1/list doesn't show what the affected customer assets are like it does in the IBX Smartview web interface.

API User | 0 Replies | 1,059 Views | Last Reply: Wednesday, April 3, 2019 - 15:15

1. GET /alarm/v1/smartview/alarms have a date range variable but it's still nowhere to be found

2. GET /alarm/v1/smartview/alarms doesn't show the affected customer assets like it is shown in the IBX Smartview web interface.

3. GET /alarm/v1/smartview/confusion between IBX Smartview web interface and API.

API User | 0 Replies | 803 Views | Last Reply: Wednesday, April 3, 2019 - 15:11

When will the new/modified set of  IBX Smartview APIs will be released and how we will get notified? 

API User | 0 Replies | 782 Views | Last Reply: Wednesday, April 3, 2019 - 15:01

Are there any streaming capabilities for environmental statistics? If yes, where do I find the details?

API User | 0 Replies | 749 Views | Last Reply: Wednesday, April 3, 2019 - 15:00

How will I know which sites are enabled with the API Integration? Is it global?

API User | 0 Replies | 1,214 Views | Last Reply: Wednesday, April 3, 2019 - 14:59

I do not see any documentation related to the API Integration? Where can I find it? 

API User | 1 Replies | 432 Views | Last Reply: Thursday, April 25, 2019 - 13:04

How to get all the assets info using APIs which is configured to recieve alerts?