API User
Friday, March 1, 2019 - 05:31

First time playing with the APIs.


Trying to create a 50MB AWS DirectConnect from my existing ECX ports in London.  I know I have the correct parameters in place (or so I think) as I have copied them from a connection that I have manually done via the ECX portal.

But when using the API, I get this following error:


        "errorCode": "IC-LAYER2-500",
        "errorMessage": "System is unable to process the request at this time due to some internal error.",
        "moreInfo": " Please contact support@equinix.com for more info",
        "property": ""


And there is nothing in the KB to refer to IC-LAYER2-500 to give me a clue.  Now a error 500 seems to be a fault at the ECX API side, however, as this is my first attempt at using the API, unsure if I am doing something wrong!


Anyone any ideas??

Friday, March 1, 2019 - 09:04

Hello there, could you please check if you are passing the correct content-type header. The value should be "content-type: application/json" . For further info refer "connect to AWS" under Equinix Cloud Exchange Fabric APIs documentaion in Knowledge center or go to the link https://developer.equinix.com/docs/ecx-connect-aws - Equinix Developer Community