DH
API User
Friday, March 6, 2020 - 22:46

I'm getting the following error for my work visit requests:

You don't have permission to access this cabinet

I've checked the list that I am sending against the list that is returned via the getLocation endpoint (https://developer.equinix.com/catalog/workvisitv1).

Is there any way to determine which cabinet is causing this issue? I have the full payload that I am sending available upon request.

Thanks,

Dustin

eqx-icon-logo
Equinix
Thursday, March 19, 2020 - 18:27

Hi Dustin,

 

To help us to debug this issue effectively, please drop an email to api-support@equinix.com with:

  1. Request & Response paylod of /workvisit/locations API
  2. Request & Response payload of /orders/workvisit API

Thanks,

Equinix Team

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Equinix Customer Portal


APIs that enables all aspects of Equinix Customer Portal features in a programmatic way. Includes user administration, order management & many other capabilities.