[creating new thread because follow-ups on the previous thread throws up http 403]

Hi, thanks for following up!  What I'm trying to do here is to reconcile Equinix's view of what cross-connect assets are installed in our patch panels with what's contained in our own internal database.  The aim is two-fold: 1. ensure that Equinix' DB and our DB are ~in sync and 2. to enable us to get local notifications whenever there are asset create / delete events, which can then be used to trigger other work process flows on our side,e.g. sending out to sites to bring links live.

At the moment, only A side cross-connects assets are visible via the API, but A side cross-connects only make up 20% of the installed asset based in our patch panels: the other 80% are Z side cross-connects.  So you can probably see that the current output from an EQX API asset search is not that useful for us, which is a real shame.

We're currently handling this reconciliation by downloading Excel spreadsheets from the portal and manually running comparisons, but this is error-prone and tedious.  What we'd really like is to be able to take the information contained in the Customer Portal report spreadsheets for both A side and Z side cross-connects (the Z-side tab contains the asset IDs), but without having to go to the hassle of downloading daily reports, then passing them through Excel parsing code to pull out the columns that we need.  I.e. the information that we need is already available for download from the portal via API - it's just that it's in Excel Spreadsheet format rather than JSON.

So: can this info be exposed via the API?  This would be a real win and a major time saver.

Need help! 

I tried to use API and create a POST REST API request to raise a Work Visit request to Equinix. but unfortunately returned the EQX-161-403 errors. Please kindly help, no idea what this error message means and how to fix this error.

$workvisit = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit" -method POST -Headers $postParams -body $postParamsWVJson -ContentType "application/json"

invoke-restmethod : {"errors":[{"code":"EQX-161-403","message":"Contacts (with userName) should be Active and Approved"}],"ticketId":"201030030XXXXXX"}

<<< More details of my Power Shell Script >>>

$postParams = @{}

$postParams.Authorization="Bearer " + $token.access_token

$location = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit/locations" -method GET -Headers $postParams -ContentType "application/json"

$location2= invoke-restmethod -uri "https://api.equinix.com/v1/retrieve-orders/locations"  -method GET -Headers $postParams -ContentType "application/json"

$postParamsWV = `

@{"contacts" = 

    @(

    @{"contactType"="ORDERING";

       "userName" = "XXXX@YYY.com"};

    @{"contactType"="NOTIFICATION";

       "userName" = "XXXX@YYY.com"};

    );

  "ibxLocation"=

    @{"ibx" = "SAMPLE";

      "cages"=

        @(

        @{"cage"="SAMPLE:00:000000";

          "accountNumber" = "SAMPLE NUMBER"}

      )};

   "serviceDetails" =

        @{schedule =

            @{startDateTime = "2020-05-10T01:00:00Z";

              endDateTime = "2020-05-11T02:00:00Z"

            };

          "visitors" =@(@{"firstName" = "John";

                      "lastName" = "Doe";

                      "company" = "NN Test";

                      "email" = "John.Doe@Test.com";

                      "mobilePhoneCountryCode" = "+81";

                      "mobilePhone" = "80-1111-2222";};

                    @{ "userName" = "DDDD@yahoo.com"}

          );

          escortRequired = $false;

          openCabinet = $false;

    }

}

$postParamsWVJson = $postParamsWV|convertto-json -depth 100

$workvisit = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit" -method POST -Headers $postParams -body $postParamsWVJson -ContentType "application/json"

Regards,
Alan

Hello guys, I am new in using curl and I have a qeustion. 

How it looks the final example autharization form + get smart hands type.

I don't understand how to combine these two example in one  and why I have to use second time

-H "authorization: Bearer qwErtY8zyW1abcdefGHI"


Thank you.

Hello, I know Equinix has APIs for initiation (i.e Create Shipment order) but I was wondering whether you have plans to introduce Update and Cancel APIs for your services.

Hello Team,

I am new to Equinix API's. I tried searching for API that could be used to retrieve the bill and duration of a specific ticket but failed to get the information.

I see that there are APIs to generate bills periodically but do not see the one that I mentioned earlier.

Could someone from the community or support tream help me with my requirements.

I am looking for some relavant pointers so that I can tweak them as per my requirement.

Thanks

Giridhar

RHCA(DevOps,Infrastructure & cloud) 

Which API call should one use to retrieve datacenter visit history?

Hi Mohit,

I have successfully accessed my sandbox and have been attempting to send some workvisit requests.

Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.

Maybe you can help me to work out what might be the issue ?

Received an error :

{  

   "errors":[  
      {  
         "code":"EQX-161-403",
         "message":"Insufficient permission to access the resource or invoke the request."
      }
   ],
   "ticketId":"190801140754602"
}

I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses..

Are you able to assist ?

Best regards,

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

We would like to request permissions to the ECP APIS. Is there anything else required to enable this for our cages and cabinets?

After switching to client_credential flow, my refresh token integration is no longer working. Please help!

Under what circumstances, will Equinix contact technical contact for Work Visit Orders submitted by me?

How can I know about my IBX locations? Most of the ECP APIs asks for it in the request.

Inbound Shipment API asks for “estimatedDateTime”. For how long will you keep this ticket open f my equipment doesn’t arrive as per the given date/time?