Need help! 

I tried to use API and create a POST REST API request to raise a Work Visit request to Equinix. but unfortunately returned the EQX-161-403 errors. Please kindly help, no idea what this error message means and how to fix this error.

$workvisit = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit" -method POST -Headers $postParams -body $postParamsWVJson -ContentType "application/json"

invoke-restmethod : {"errors":[{"code":"EQX-161-403","message":"Contacts (with userName) should be Active and Approved"}],"ticketId":"201030030XXXXXX"}

<<< More details of my Power Shell Script >>>

$postParams = @{}

$postParams.Authorization="Bearer " + $token.access_token

$location = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit/locations" -method GET -Headers $postParams -ContentType "application/json"

$location2= invoke-restmethod -uri "https://api.equinix.com/v1/retrieve-orders/locations"  -method GET -Headers $postParams -ContentType "application/json"

$postParamsWV = `

@{"contacts" = 

    @(

    @{"contactType"="ORDERING";

       "userName" = "XXXX@YYY.com"};

    @{"contactType"="NOTIFICATION";

       "userName" = "XXXX@YYY.com"};

    );

  "ibxLocation"=

    @{"ibx" = "SAMPLE";

      "cages"=

        @(

        @{"cage"="SAMPLE:00:000000";

          "accountNumber" = "SAMPLE NUMBER"}

      )};

   "serviceDetails" =

        @{schedule =

            @{startDateTime = "2020-05-10T01:00:00Z";

              endDateTime = "2020-05-11T02:00:00Z"

            };

          "visitors" =@(@{"firstName" = "John";

                      "lastName" = "Doe";

                      "company" = "NN Test";

                      "email" = "John.Doe@Test.com";

                      "mobilePhoneCountryCode" = "+81";

                      "mobilePhone" = "80-1111-2222";};

                    @{ "userName" = "DDDD@yahoo.com"}

          );

          escortRequired = $false;

          openCabinet = $false;

    }

}

$postParamsWVJson = $postParamsWV|convertto-json -depth 100

$workvisit = invoke-restmethod -uri "https://api.equinix.com/v1/orders/workvisit" -method POST -Headers $postParams -body $postParamsWVJson -ContentType "application/json"

Regards,
Alan

Hello guys, I am new in using curl and I have a qeustion. 

How it looks the final example autharization form + get smart hands type.

I don't understand how to combine these two example in one  and why I have to use second time

-H "authorization: Bearer qwErtY8zyW1abcdefGHI"


Thank you.

Hello, I know Equinix has APIs for initiation (i.e Create Shipment order) but I was wondering whether you have plans to introduce Update and Cancel APIs for your services.

Hello Team,

I am new to Equinix API's. I tried searching for API that could be used to retrieve the bill and duration of a specific ticket but failed to get the information.

I see that there are APIs to generate bills periodically but do not see the one that I mentioned earlier.

Could someone from the community or support tream help me with my requirements.

I am looking for some relavant pointers so that I can tweak them as per my requirement.

Thanks

Giridhar

RHCA(DevOps,Infrastructure & cloud) 

Which API call should one use to retrieve datacenter visit history?

Hi Mohit,

I have successfully accessed my sandbox and have been attempting to send some workvisit requests.

Needless to say I am experiencing a number of issues. Mostly I can get around these but there’s an odd one I am blocked with.

Maybe you can help me to work out what might be the issue ?

Received an error :

{  

   "errors":[  
      {  
         "code":"EQX-161-403",
         "message":"Insufficient permission to access the resource or invoke the request."
      }
   ],
   "ticketId":"190801140754602"
}

I’m not sure what this error means but I definitely is preventing me from receiving any sensible responses..

Are you able to assist ?

Best regards,

I'm trying to use the Workvisit_v1 API endpoint. When I submit the request it goes through fine but the timestamps for startDateTime and endDateTime appear to be modified when they are displayed in the Equinix portal. What format should these timestamps be submitted in? GMT?

We would like to request permissions to the ECP APIS. Is there anything else required to enable this for our cages and cabinets?

After switching to client_credential flow, my refresh token integration is no longer working. Please help!

Under what circumstances, will Equinix contact technical contact for Work Visit Orders submitted by me?

How can I know about my IBX locations? Most of the ECP APIs asks for it in the request.

Inbound Shipment API asks for “estimatedDateTime”. For how long will you keep this ticket open f my equipment doesn’t arrive as per the given date/time?

• After I submit an order through API, do I get a notice about the ETA?
• Upon the completion of my order, do I get a notification?