SP
API User
Thursday, January 16, 2020 - 18:47

Which API call should one use to retrieve datacenter visit history?

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Equinix
Thursday, January 16, 2020 - 19:00

Please use Equinix Customer Portal API --> Orders_History API ( https://api.equinix.com/v1/retrieve-orders) with product type filter "WORK_VISIT". 

SP
API User
Thursday, January 16, 2020 - 20:23

"Equinix Customer Portal API --> Orders_History API ( https://api.equinix.com/v1/retrieve-orders)" works indeed, thanks!

 

But unfortunately, it does only show at what time the order was created, but not the start and end time.

 

When via the Portal we schedule a Work Visit, we have to provide a Start and End time. How can I retrieve this information?

 

So is it possible to get Full Details of an order?

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Equinix
Friday, January 17, 2020 - 16:59

Currently to retrieve the Order Details, you need to use the same Order_History API and use source "Order Number" and provide an order number to fetch the complete details. Example: /v1/retrieve-orders/{Equinix Order Number}

Sample Order Number: 1-174057374942

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Equinix Customer Portal


APIs that enables all aspects of Equinix Customer Portal features in a programmatic way. Includes user administration, order management & many other capabilities.