We have been using the /catalog/workvisitv1 API endpoint for a while now and we now have a new validation error that is causing a failure to use the API endpoint:
{"error":"Unable to create access request with Equinix. Status code = 400, error = {\"errors\":[{\"code\":\"EQX-161-6119\",\"fields\":[\"\/attachments\"],\"message\":\"Justification form is mandatory for visiting the IBX : %s. Justification is available to download as part of work visit page in Equinix Customer Portal.\",\"messageParams\":[\"CH3\"]}],\"ticketId\":\"redacted\"}"}
This appears to be a new validation error. I haven't seen anything regarding changes to the published API. Do you guys know if this is a bug or a new requirement?
Hi there,
I'm sorry you're facing this issue. If you're still having issues with workvisit APIs, kindly write to api-support@equinix.com with your request payload and our team will investigate this at the soonest.
Apologies for the inconvenience caused.
Regards,
Zac