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E.
API User
Thursday, April 25, 2019 - 02:32

  • After I submit an order through API, do I get a notice about the ETA?
  • Upon the completion of my order, do I get a notification?
ZW
API User
Monday, January 10, 2022 - 15:12

Hi there, 

Equinix currently do not provide information on order's ETA. Order notifications are being sent whenever there is an update on it's status. They can be accessed via Equinix Customer Portal  (ECP) 

IJ
API User
Tuesday, January 11, 2022 - 01:02

You may also retrieve the status from the GET Order endpoint - https://developer.equinix.com/docs?page=/dev-docs/ecp/api-reference/orders-v2|get-orders-orderid

Possible values are:

RECEIVED - Order is entered, booked, or submitted in the system.

IN_PROGRESS - Order fulfillment is in progress, or order is in-between status change.

ON_HOLD - Order is on hold. Further action may be required from Equinix or customer before order can be fulfilled.

CLOSED - Order is fulfilled and closed. 

CANCELLED - Order is cancelled. 

Equinix Customer Portal


APIs that enables all aspects of Equinix Customer Portal features in a programmatic way. Includes user administration, order management & many other capabilities.