MM
API User
Friday, June 14, 2019 - 15:40

What is the difference between Security Access & Work Visit Orders?

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Equinix
Friday, June 14, 2019 - 15:40

  • Security Access Order – This order type is related to register the hand-scan access of the users granted with Enter-IBX permission. Only registered users (in the Equinix Customer Portal) with IBX Physical access permission are allowed for Security access enrollment. Security access removal requests are placed by default when a user is terminated or deactivated in the portal.
  • Work Visit Order – This order type is mainly to grant IBX access for a short period. Work Visit orders are raised by customers to send their vendors to IBX for a specific period to do some work at their cages. It allows non-registered users to customer cages with valid work visit order. A Work Visit order is valid for two weeks.
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Equinix Customer Portal


APIs that enables all aspects of Equinix Customer Portal features in a programmatic way. Includes user administration, order management & many other capabilities.