Skip to main content

Effective 10 September 2024, API Documentation can be found on our Equinix Product Documentation site.
The content on this page will not be updated after 1 Oct 2024 and will be inaccessible after 31st Dec 2024.


Shipments Order

Inbound or Outbound shipments may be scheduled in and out of Equinix Data Centers. The user must have Shipments ordering permissions for the specific Data Center locations. Additional fees may be applied for deliveries during non-business hours (after hours or weekend deliveries) which will require prior approval and will be billed to your account as an Equinix SmartHands fee. SmartHands fees will also apply for Equinix to deliver the package(s) to your cage or suite. Inbound shipments must be picked up within 5 days of delivery. After 5 days, if all attempts to contact the customer results in no response, further action will be taken. Please refer to Global IBX Policies for additional details. For international Outbound shipments, all customs paperwork must be provided. Equinix will not act as the importer of goods and is not responsible for working with local customs.

For a summary of Shipping and Receiving procedures and information, see 'Inbound/ Outbound Shipping' in Equinix Smart Hands™ Welcome Guide.

For more information on Equinix Data Center policies, see Global IBX Policies

 

See Integrate with Equinix Messaging Gateway for links on how to use the EMG Templates for ordering.

Equinix Messaging Gateway currently supports 2 Inbound and Outbound shipment types. The below Operation Code and Service attributes are passed in the request payload to indicate the shipment type.

Shipments TypeOperationService Details AttributeMandatory/OptionalTypeExample
CategorySub-Category
Inbound - Carrier00000000NoOfBoxesOptionalInteger1 (min) - 10000000000000000000(max);
Default = 1
DeliverToCageOptionalBooleanExpected Values: true, false; Default = false
Inbound - Customer Carry00000001NoOfBoxesOptionalInteger1 (min) - 10000000000000000000(max); Default = 1
DeliverToCageOptionalBooleanExpected Values: true, false;
Default = false
Outbound- Carrier00010000NoOfBoxesOptionalInteger1 (min) - 10000000000000000000(max); Default = 1
DeliverToCageOptionalBooleanExpected Values: true, false;
Default = false
DeclaredValueMandatory if no shipping label exist.Stringmin Length: 1, max length: 20
Ex: $3000USD
ShipmentDescriptionOptionalStringmin Length: 1, max length: 100
Ex: "Router"
ShipToNameMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "Contoso Ltd"
ShipToAddressMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "Demo address"
ShipToCityMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "Cupertino"
ShipToStateMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "CA"
ShipToCountryMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "USA"
ShipToZipCodeMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "93451"
ShipToPhoneNumberMandatory if no shipping label exist.Stringmin Length: 1, max length: 20
Ex: "+1 408 555 1234"
ShipToCarrierAccountNumberMandatory if no shipping label exist.Stringmin Length: 1, max length: 100
Ex: "636367838"
InsureShipmentOptionalBooleanExpected Values: true, false;
Default = false
PickUpFromCageSuiteOptionalBooleanExpected Values: true, false; Default = false False (Default)
Outbound - CUSTOMER CARRY00010001NANANANA

The following screenshots show sample message requests to create, update, and cancel shipments in EMG.

Create Shipments

Sample Request:

{
"Task": {
"Id": "bf9f2707-d612-4d63-9958-4c8b1fcf3cc0",
"Source": "3e095d30-40ff-11e9-8959-5be078353003",
"Verb": "Create",
"Resource": "Shipping",
"ContentType": "application/json",
"Version": "1.0",
"Body": {
"RequestorId": "123456789",
"RequestorIdUnique": false,
"Operation": "0001/0000",
"Description": "Create Shipment Order",
"Attachments": [
{
"Name": "samplepicture.jpeg",
"Url": "https://eqixazurestorage.blob.core.windows.net/file-download-blob/samplepicture.jpeg"
}
],
"Location": "LD8:00:000000",
"CustomerContact": "demo@equinix.com",
"ShipmentDateTime": "2019-12-20T18:25:43.511Z",
"ShipmentLabelInsideBox": true,
"CarrierName": "Demo Carrier",
"ShipmentIdentifier": "MI1D5ABCD"
}
},
"Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the create request schema is as follows:

NameMandatoryTypeApplicable Value(s)Description
TaskYesObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDYesString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceYesString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbYesStringCreateIndicates the action to be performed.
ResourceYesStringShippingIndicates the order type.
ContentTypeNoStringapplication/json
VersionYesString1.0The version of the request and response schema.
BodyYesObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorIdConditionalStringThe customer's reference number for this Shipments order. This attribute is only mandatory if RequestorIdUnique is true.
RequestorIdUniqueYesBooleantrue
false
Indicates whether the RequestorId is unique. The default value for this attribute is false.
The RequestorId should not be referenced in any other ticket and if referenced this operation will fail with a "400 - Bad Request".
This field cannot be NULL.
OperationYesStringIndicates the Shipment type.
For example, 0004/0000, where 0004 is the category and 0000 is the operation subcategory.
LocationYesStringThe location of the cage and cabinet where the Shipment order is requested.
CustomerContactYesStringThe username or email address of the user registered with Equinix Customer Portal. CustomerContact is mandatory if  "Verb" is create.
ShipmentDateTimeYesString

Indicates the shipment time in ISO UTC DateTime Format.

For Inbound shipments, it is the local date and time of the Equinix site that would be receiving the shipment.

For Outbound shipment, it is the local date and time of the Equinix site that would be shipping out the shipment.
ShipmentLabelInsideBoxNoBoolean

Indicates if there is a shipping label is provided inside the box for this shipment.

Required only if operation code is 0001-0000
ShipmentLabelNoObject

An object containing the shipping label attachment details. 

This attribute is only mandatory if operation code is 0001/0000 and  ShipmentLabelInsideBox is FALSE  and Service Details are NULL.

Shipment label is limited to 1 label only
ShipmentIdentifierNoString

Provide Shipment Tracking Number as ShipmentIdentifier.  Equinix Limits to 1 Tracking Number. 

This attribute is only mandatory if the operation code is 0000/0000 and 0001/0000.

For Operation Code 0000-0000:
   - ShipmentIdentifier is ALWAYS Mandatory

For Operation Code 0001-0000:
   - If ShipmentIdentifier is COMING IN REQUEST WITH A VALUE,  then Equinix EMG service will persist the same in its IT systems.

   - If ShipmentIdentifier is COMING IN REQUEST BUT AS NULL or EMPTY, & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "Shipment Label Inside Box"

   - If ShipmentIdentifier is NOT COMING IN REQUEST & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "ShipmentLabelInsideBox"

   - If ShipmentLabelInsideBox is FALSE, then ShipmentIdentifier is MANDATORY else EMG will throw 400 Bad Request

   - If the shipment label is not found in the box, 2-way comm gets initiated from Equinix IBX Tech
ServiceDetailsNoStringThis attribute is only mandatory if operation code is 0001/0000 and ShipmentLabelInsideBox is FALSE and ShipmentLabel is not provided.
Refer to Operation and Service Details above.
CarrierNameNoStringThe name of the carrier service. This attribute is only mandatory if the operation code is 0000/0000 and 0001/0000.
DescriptionNoString

A detailed description of the scope of work. 
This field can only be up to 3800 characters long.

Description > 3800 characters will be added as an attachment to the order being submitted.
AttachmentsNoArray [{ String,  String }]

Includes all attachments for supporting this request.

Expected Value: [{"Name":<Attachment_Name>, "Url":<Attachment_URL>}] OR  [{"Name":<Attachment_Name>, "Id":<Attachment_Id>}]

URL - URL to download the attachment
Id - Attachment Id returned by Equinix Attachment API (https://api.equinix.com/v1/attachments/file

5 files with 5MB size each

Supported filetypes: .bmp,.jpeg,.jpg,.gif,.png,.tif,.txt,.doc,.docx,.xls,.tiff,.xlsx,.ppt,.pptx,.pdf,.vsd,.pps,.ppsx
AdditionalContactsNoArray [{ Object}]Can be used to overide details of TECHNICAL CONTACT sent as part of "CustomerContact" attribute.  You can send details of non-registered contacts with Equinix Customer Portal
ContactTypeYesString (Enum)Type of Contact. Expected value : TECHNIICAL
NameYesStringFull Name of the Contact, Eg. 'First_Name' + 'Last_Name'
Supported Regex: ^[\s.]([^\s.][\s.]){0,100}$
EmailYesStringValid email address of the contact. Should be <=100 characters
Supported Regex: ^(([^<>()\[\]\.,;:\s@"]+(\.[^<>()\[\]\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$
WorkPhoneCountryCodeYesStringCountry Code of Primary Phone of the contact. Should be within [1…6] characters
Supported Regex: ^\+[0-9]{1,6}$
WorkPhoneYesStringPrimary Phone of the contact. Should be within [1…40] characters
Supported Regex: ^[0-9\.\-() ]{2,40}(?:(x|ext)[0-9\.\-() ]{1,10})?$
WorkPhonePrefToCallNoStringExpected values are NEVER, ANYTIME, MY_BUSINESS_HOURS,IBX_BUSINESS_HOURS. Defauted to 'ANYTIME'
WorkPhoneTimeZoneNoStringExpected values are "Atlantic/Canary" "Europe/Dublin" "Europe/London" "Europe/Lisbon" "Africa/Algiers" "Europe/Berlin" "Europe/Amsterdam" "Europe/Copenhagen" "Europe/Madrid" "Europe/Paris" "Europe/Stockholm" "Europe/Zurich" "Europe/Warsaw" "Africa/Cairo" "Africa/Johannesburg" "Europe/Sofia" "Africa/Nairobi" "Asia/Jerusalem" "Europe/Istanbul" "Europe/Moscow" "Asia/Riyadh" "Asia/Dubai" "Asia/Kabul" "Asia/Tehran" "Asia/Karachi" "Indian/Maldives" "Asia/Kolkata" "Asia/Kathmandu" "Asia/Omsk" "Asia/Rangoon" "Asia/Jakarta" "Asia/Ho_Chi_Minh" "Asia/Brunei" "Asia/Hong_Kong" "Asia/Kuala_Lumpur" "Asia/Manila" "Asia/Shanghai" "Asia/Singapore" "Asia/Taipei" "Australia/Perth" "Asia/Seoul" "Asia/Tokyo" "Australia/Darwin" "Australia/Brisbane" "Pacific/Guam" "Australia/Adelaide" "Australia/Sydney" "Pacific/Auckland" "Pacific/Chatham" "Indian/Christmas" "America/Scoresbysund" "Atlantic/South_Georgia" "America/Sao_Paulo" "America/Detroit" "America/New_York" "America/Puerto_Rico" "America/Toronto" "America/Bogota" "America/Chicago" "America/Winnipeg" "America/Denver" "America/Edmonton" "America/Mexico_City" "America/Los_Angeles" "America/Vancouver" "America/Phoenix" "America/Anchorage" "Pacific/Gambier" "Pacific/Marquesas" "Pacific/Honolulu" "Pacific/Fiji" "Asia/Muscat" "America/Argentina/Buenos_Aires" "America/Caracas" "Etc/GMT+12" "UTC" "GMT" "America/Santiago" "America/St_Johns" "Asia/Almaty" "Asia/Bankgkok" "Asia/Calcutta" "Asia/Magadan" "Asia/Yekaterinburg" "Australia/Eucla" "Australia/Lord_Howe" "Europe/Bratislava" "Europe/Brussels" "Europe/Prague" "Europe/Rome" "Pacific/Kiritimati" "Pacific/Midway" "Pacific/Tongatapu"
MobilePhoneCountryCodeNoStringCountry Code of Mobile Phone of the contact. Should be within [1…6] characters
Supported Regex: ^\+[0-9]{1,6}$
MobilePhoneNoStringMobile Phone of the contact. Should be within [1…40] characters
Supported Regex: ^[0-9\.\-() ]{2,40}(?:(x|ext)[0-9\.\-() ]{1,10})?$
MobilePhonePrefToCallNoStringExpected values are NEVER, ANYTIME, MY_BUSINESS_HOURS,IBX_BUSINESS_HOURS. Defauted to 'ANYTIME'
MobilePhoneTimeZoneNoStringPlease refer to 'WorkPhoneTimeZone' for expected values
SignatureYesStringBase64 encoded signature.
{
"Task": "{\"Id\":\"69352cff-4f00-4c42-9dce-a1b5e5ecc40b\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:45:04.553Z\",\"Version\":\"1.0\",\"OriginationId\":\"bf9f2707-d612-4d63-9958-4c8b1fcf3cc0\",\"OriginationVerb\":\"Create\",\"Body\":{\"RequestorId\":\"123456789\",\"ServicerId\":\"1-199912345789\",\"StatusCode\":201,\"Description\":\"Equinix Shipments: 1-199912345789 Was created in reference to : 123456789\",\"Object\":null}}",
"Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the create response schema is as follows:

NameTypeDescription
TaskObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbStringIndicates the action to be performed. The verb for response messages is "Ack".
ResourceStringIndicates the order type.
ContentTypeString
CreateTimeUTCStringIndicates the date and time at which the Shipment order was created at Equinix's end.
VersionStringThe version of the request and response schema.
BodyObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorIdStringThe customer's reference number for this Shipments order.
ServicerIdStringIndicates the Shipments order ID generated by Equinix after the order was submitted.
StatusCodeStringThe HTTP status code of the request.
DescriptionStringAdditional details of the order created
Ex: "Equinix Shipments: 1-199912345789 Was created in reference to : 123456789"
SignatureStringBase64 encoded signature.

Update Shipments

Sample Request:

{
"Task": {
"Id": "2352c576-fab3-4856-a431-0a4b55a2babe",
"Source": "3e095d30-40ff-11e9-8959-5be078353003",
"Verb": "Update",
"Resource": "Shipping",
"ContentType": "application/json",
"Version": "1.0",
"Body": {
"ServicerId": "1-199912345789",
"Attachments": [
{
"Name": "samplepicture.jpeg",
"Url": "https://eqixazurestorage.blob.core.windows.net/file-download-blob/samplepicture.jpeg"
}
],
"Description": "Update Shipment Order"
}
},
"Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the update request schema is as follows:

NameMandatoryTypeApplicable Value(s)Description
TaskYesObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDYesString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceYesString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbYesStringUpdateIndicates the action to be performed.
ResourceYesStringShippingIndicates the order type.
ContentTypeNoStringapplication/json
VersionYesString1.0The version of the request and response schema.
BodyYesObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorIdConditionalStringThe customer's reference number for this Shipments order. This attribute is only mandatory if ServicerId is not provided.
ServicerIdConditionalStringIndicates the Shipment order ID generated by Equinix after the order was submitted. This attribute is only mandatory if RequestorId is not provided.
ShipmentDateTimeNoString

Indicates the shipment time in ISO UTC DateTime Format.

For Inbound shipments, it is the local date and time of the Equinix site that would be receiving the shipment.

For Outbound shipment, it is the local date and time of the Equinix site that would be shipping.
ShipmentLabelInsideBoxNoBoolean

Indicates if there is a shipping label is provided inside the box for this shipment.

This attribute is supported only for operation code 0001-0000

A NULL value cannot be sent for this attribute.
ShipmentLabelNoObject

An object containing the shipping label attachment details. 

This attribute is supported only for operation code is 0001/0000 and  ShipmentLabelInsideBox is FALSE  and Service Details are NULL.

Shipment label is limited to 1 label only.
ShipmentIdentifierNoString

Provide Shipment Tracking Number as ShipmentIdentifier.  Equinix Limits to 1 Tracking Number.

This attribute is supported only for operation code 0000-0000 & 0001-0000

For Operation Code 0000-0000:
   - ShipmentIdentifier is ALWAYS Mandatory

For Operation Code 0001-0000:
   - If ShipmentIdentifier is COMING IN REQUEST WITH A VALUE,  then Equinix EMG service will persist the same in its IT systems.

   - If ShipmentIdentifier is COMING IN REQUEST BUT AS NULL or EMPTY, & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "Shipment Label Inside Box"

   - If ShipmentIdentifier is NOT COMING IN REQUEST & ShipmentLabelInsideBox is TRUE, then Equinix EMG service will default ShipmentIdentifier to "ShipmentLabelInsideBox"

   - If ShipmentLabelInsideBox is FALSE, then ShipmentIdentifier is MANDATORY else EMG will throw 400 Bad Request

   - If the shipment label is not found in the box, 2-way comm gets initiated from Equinix IBX Tech
ServiceDetailsNoStringThis attribute is supported only for operation code 0001/0000 and ShipmentLabelInsideBox is FALSE and ShipmentLabel is not provided.
Refer to Operation and Service Details above.
CarrierNameNoString

The name of the carrier service. 

This attribute is supported only for the operation code 0000/0000 and 0001/0000.
DescriptionYesStringA detailed description of the scope of work.
This field can only be up to 3800 characters long.
AttachmentsNoArray [{ String,  String }]

Includes all attachments for supporting this request.

Expected Value: [{"Name":<Attachment_Name>, "Url":<Attachment_URL>}]

5 files with 5MB size each

Supported filetypes: .bmp,.jpeg,.jpg,.gif,.png,.tif,.txt,.doc,.docx,.xls,.tiff,.xlsx,.ppt,.pptx,.pdf,.vsd,.pps,.ppsx
SignatureYesStringBase64 encoded signature.

Sample Response:

{
"Task": "{\"Id\":\"69352cff-4f00-4c42-9dce-a1b5e5ecc40b\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:45:04.553Z\",\"Version\":\"1.0\",\"OriginationId\":\"bf9f2707-d612-4d63-9958-4c8b1fcf3cc0\",\"OriginationVerb\":\"Update\",\"Body\":{\"RequestorId\":\"123456789\",\"ServicerId\":\"1-199912345789\",\"StatusCode\":201,\"Description\":\"Equinix Shipments: 1-199912345789 was updated\",\"Object\":null}}",
"Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the update response schema is as follows:

NameTypeDescription
TaskObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbStringIndicates the action to be performed. The verb for response messages is "Ack".
ResourceStringIndicates the order type.
ContentTypeString
CreateTimeUTCIndicates the date and time at which the Shipment order was updated at Equinix's end.
VersionStringThe version of the request and response schema.
OriginationIdString (Guid)The ID of the origination message, the value will be Null for an initial message.
OriginationVerbStringThe action to be performed by Equinix, the value will be Null for an initial message.
BodyObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorIdStringThe customer's reference number for this Shipment order.
ServicerIdStringIndicates the Shipment order ID generated by Equinix after the order was submitted.
StatusCodeStringThe HTTP status code of the request.
DescriptionString

Additional details of the order updated.

Ex: "Equinix Shipments: 1-199912345789 was updated"
SignatureStringBase64 encoded signature.

Cancel Shipments

Sample Request:

{
"Task": {
"Id": "63d7a57b-848a-4335-ab47-6c1aaee71b04",
"Source": "3e095d30-40ff-11e9-8959-5be078353003",
"Verb": "Update",
"Resource": "Shipping",
"ContentType": "application/json",
"Version": "1.0",
"Body": {
"State": "Cancelled",
"ServicerId": "1-199912345789",
"Description": "Cancel Shipment Order"
}
},
"Signature": "RWNobwp7CiAgIklkIjogIjM1MGFlZjcwLTc4MWItMTFlOSogIH0KfQ=="
}

The description of the cancel request schema is as follows:

NameMandatoryTypeApplicable ValuesDescription
TaskYesObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDYesString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceYesString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbYesStringUpdateIndicates the action to be performed.
ResourceYesStringShippingIndicates the order type. EMG currently supports 4 order types.
ContentTypeNoStringapplication/json
VersionYesString1.0The version of the request and response schema.
BodyYesObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
StateConditionalStringCancelledThis attribute is only valid when the verb is 'Update' and must only be used when cancelling an order.
RequestorIdConditionalStringThe customer's reference number for this Shipments order. This attribute is only mandatory if ServicerId is not provided.
ServicerIdConditionalStringIndicates the Shipment order ID generated by Equinix after the order was submitted. This attribute is only mandatory if RequestorId is not provided.
DescriptionYesStringA detailed description of the scope of work. 
This field can only be up to 3800 characters long.
SignatureYesStringBase64 encoded signature.

Sample Response:

{
"Task": "{\"Id\":\"2f3b9c69-1446-46fa-b5c7-040421029c88\",\"Source\":\"3e095d30-40ff-11e9-8959-5be078353003\",\"Verb\":\"Ack\",\"Resource\":\"Shipping\",\"ContentType\":\"application/json\",\"CreateTimeUTC\":\"2019-12-13T15:53:33.084Z\",\"Version\":\"1.0\",\"OriginationId\":\"63d7a57b-848a-4335-ab47-6c1aaee71b04\",\"OriginationVerb\":\"Update\",\"Body\":{\"ServicerId\":\"1-199912345789\",\"RequestorId\":\"123456789\",\"StatusCode\":200,\"Description\":\"Equinix Shipments: 1-199912345789 Was Cancelled\",\"Object\":[{\"Name\":\"cancelticket.jpeg\",\"Id\":\"f1797cd8-4508-434d-9998-3cf4545c7ca0\"}]}}",
"Signature": "Jm2BpG/5ll6s3v0w3WWMULkRXsIEPog1e5AuYWT/kF3qW+hhNAFDZGCJ5lNmUT4Y3jUFid/3yb3diXK+Tr0hm7zwGLMDyi/mRwlc7LxYKRtbhHgHxWviQgTsLrreKlLuOJHbl81bCLxK2UEPrfRXuAOUbMyOT2mzBhidiCFg=="
}

The description of the cancel response schema is as follows:

NameTypeDescription
TaskObjectThe task object comprises a common set of header attributes and a unique set of body attributes. The header attributes are applicable to all order types, whereas the body attributes vary for each order.
IDString (Guid)The unique identifier of the message. Customers must ensure to send a unique value for each message.
SourceString (Guid)A unique value to identify the message sender. This value will be shared with the customer during the onboarding process.
VerbStringIndicates the action to be performed. The verb for response messages is "Ack".
ResourceStringIndicates the order type. EMG currently supports 4 order types.
ContentTypeString
CreateTimeUTCIndicates the date and time at which the Shipments order was cancelled at Equinix's end.
VersionStringThe version of the request and response schema.
BodyObjectAn object containing the details of the order. The attributes within the object will vary based on the resource and verb.
RequestorIdStringThe customer's reference number for this Shipment order.
ServicerIdStringIndicates the Shipments order ID generated by Equinix after the order was submitted.
StatusCodeStringThe HTTP status code of the request.
DescriptionString

Additional details of the order cancelled.

Ex: "Equinix SmartHands: 1-199912345789 Was Cancelled"
SignatureStringBase64 encoded signature.

Sample Outgoing Notification

For more information, refer to Order Notifications - Shipments.